Microsoft Rewards Top 10 Not Working

Microsoft Rewards is a popular program that allows users to earn points and redeem them for various rewards. One of the perks of being a member of Microsoft Rewards is the Top 10 feature, which showcases the top earners for the month. However, there have been instances where some users have reported issues with the Top 10 not working properly. In this blog post, we will discuss the possible reasons why this may happen and offer solutions to troubleshoot and resolve the issue.

1. Clear Cache and Cookies: Sometimes, the problem with the Top 10 feature can be resolved by simply clearing your browser’s cache and cookies. These temporary files can sometimes interfere with the functionality of certain website features, including Microsoft Rewards.

2. Update Your Browser: Ensure that you are using the latest version of your web browser. Outdated browsers may not be fully compatible with the Microsoft Rewards website, leading to issues with the Top 10 feature. Updating your browser can help resolve any compatibility issues.

3. Disable Ad-blockers: If you have ad-blockers or similar browser extensions installed, they may be blocking certain elements of the Microsoft Rewards website, including the Top 10 feature. Temporarily disabling these extensions or adding exceptions for the Microsoft Rewards website can help restore the feature’s functionality.

4. Check Your Account Status: Ensure that your Microsoft Rewards account is in good standing. If there are any issues with your account, such as a suspension or violation of the program’s terms, it may affect the functionality of certain features, including the Top 10.

5. Contact Microsoft Support: If none of the above solutions resolve the issue, it is recommended to reach out to Microsoft Support for further assistance. They will be able to look into your account details and provide personalized solutions to resolve the problem with the Top 10 feature.

6. Connect Social Media Accounts: Another possible reason for the Top 10 feature not working could be that you haven’t connected your social media accounts to your Microsoft Rewards profile. By linking your accounts, you can increase your chances of earning more points and ranking higher in the Top 10 list.

7. Participate in Challenges: Microsoft Rewards often introduces various challenges and bonus opportunities that can help you earn more points. By actively participating in these challenges, you can increase your chances of ranking in the Top 10 and earning even more rewards.

8. Check for Technical Issues: Occasionally, the Top 10 feature may experience technical difficulties due to server issues or maintenance. In such cases, it is best to wait for a while and try accessing the feature again later. Microsoft usually resolves these issues promptly to ensure a smooth user experience.

9. Review Your Earning Activity: It’s also worth reviewing your earning activity to ensure that you are eligible for the Top 10 feature. If there is a significant drop in your points or activity, it may affect your ranking in the Top 10 list.

10. Stay Active and Engaged: Finally, to increase your chances of ranking in the Top 10, make sure to remain active and engaged in Microsoft Rewards. Take advantage of all available earning opportunities, such as daily searches, quizzes, and surveys.

In conclusion, while issues with the Microsoft Rewards Top 10 feature may arise, there are several solutions available to troubleshoot and resolve them. By following the steps mentioned above and reaching out to Microsoft Support if necessary, you can ensure a seamless experience with the program and enjoy all the rewards it has to offer.


1. Why is my Microsoft Rewards Top 10 not updating?
If your Top 10 is not updating, try the following steps: clear your browser’s cache and cookies, update your browser, and check your account status. If the issue persists, reach out to Microsoft Support for further assistance.

2. How often does the Microsoft Rewards Top 10 list update?
The Top 10 list on Microsoft Rewards typically updates on a monthly basis. It showcases the top earners for the previous month.

3. What rewards can I earn from the Microsoft Rewards program?
The Microsoft Rewards program offers a wide range of rewards, including gift cards, sweepstakes entries, Xbox Live Gold memberships, Xbox Game Pass subscriptions, and more.

4. Can I earn more points by referring friends to Microsoft Rewards?
Yes, the Microsoft Rewards program offers a referral bonus. By referring friends to join the program, you can earn bonus points once they reach a certain earning threshold.

5. Can I participate in Microsoft Rewards if I don’t have a Microsoft account?
No, to participate in the Microsoft Rewards program, you need to have a Microsoft account. You can create one for free if you don’t already have an account.

6. Are there any limitations on earning points in the Microsoft Rewards program?
Yes, there are certain limitations on earning points in the Microsoft Rewards program. These may include daily caps on certain activities, restrictions on multiple accounts, and compliance with the program’s terms and conditions. It is important to familiarize yourself with the program’s rules and guidelines to ensure a smooth experience.

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